Refund and Returns Policy

Thank you for shopping at LESORELE store. We want you to be completely satisfied with your purchase, and we understand that sometimes returns may be necessary. Please review our returns policy below:

  1. Returns and Exchanges Eligibility:
    • We accept returns and exchanges within 7 days of the original purchase date.
    • The item(s) must be unworn, unwashed, and in their original condition, with all tags attached.
    • Undergarments, swimwear, and earrings are not eligible for return due to hygiene reasons unless they are sealed in their original packaging.
  2. Refunds:
    • Once we receive and inspect the returned item, we will process the refund.
    • Refunds will be issued back to to your credit card or the original payment method used for the purchase depending on the customer’s choice.
  3. Damaged or Defective Items:
    • If you receive a damaged or defective item, please contact our customer service team within 48 hours of receiving your order.
    • We may require photos or additional information to process the return and provide a replacement or refund.
  4. Return and Exchange Shipping:
    • Return and exchange costs are the responsibility of the customer.

Please note that our returns policy is subject to change. We recommend checking our website or contacting our customer service team for the most up-to-date information.

If you have any further questions or need assistance with a return, please don’t hesitate to contact us. We are here to help!

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